FAQ
How long will it take to get my package?
We use Amazon FBA services for US wide delivery. You will recieve your package as fast as any Amazon order.
Do you ship internationally?
Unfortunately, at this time we only serve United States and Canada.
What payment methods are accepted?
You can find payment methods on your checkout page. All major credit cards are accepted.
Is buying on-line safe?
We use shopify platform for our online shop. You can be assured of the safety of your information.
What is NRR?
NRR (Noise Reduction Rating) shows how many decibels your earplugs reduce sound. You can see Otifleks NRR & SNR ratings on the packaging and on our website.
Will the earplugs cut out all the noise completely?
Unfortunately, it is impossible to cut all noise out but Otifleks has one of the best performances on the market for noise reduction.
How do I properly insert earplugs into my ears?
If you are using Beeswax or Silicone Earplugs you can mold the earplugs in your fingers and cover the entrance of the ear. If you are using Sleeping or Flying Earplugs you can slowly insert in your ear while holding your earlobe with your other hand. You can find more details in the user manual.
How effective are earplugs at blocking noise?
When inserted correctly, earplugs can reduce up to 30Db of noise from the environment.
Can earplugs cause damage to my ears?
Otifleks Earplugs are designed with help from doctors. They will not cause any damage to your ear in anyway. Use them without a worry.
What are the different types of earplugs, and which type is best for my needs?
There are 2 main types of earplugs. Moldables and Reusables. Moldable earplugs are formed to your ear and only covers the ear canal entrance. Reusable earplugs are inserted into the ear. Moldable earplugs can be used 10 times on average, reusable earplugs can be used upto 2 years.
How long can I wear earplugs for?
Generally earplugs come with use limits. Otifleks however, is designed with the softest materials, you can use them indefinitely.
How often should I replace my earplugs?
Your reusable earplugs, if cleaned regularly, can be replaced once in 2 years. Your moldable earplugs can be replaced after 10 uses.
Can I clean and reuse earplugs?
You can wash your reusable earplugs with warm water and soap and continue to use like its new.
Can earplugs help me sleep better?
Unwanted noises can disturb your sleep and reduce your sleep quality. When you use earplugs you can prevent disruption to your sleep and have a better sleep.
Can earplugs cause ear infections?
As long as you clean and replace your earplugs as instructed in the user manual, there is no chance of developing ear infection.
Can earplugs help with ear pressure changes during air travel?
Not all earplugs are suitable for air travel. Otifleks Flight earplugs however, have a inbuilt pressure filter and help ease ear pressure during flight.
How do I choose the right size of earplugs for my ears?
Otifleks earplugs come in 4 sizes and we have developed an online and offline sizin system. Reach out to us and we can help you choose.
How do I know if I'm wearing earplugs correctly?
After you put your earplugs on, use your both hands and cover your ears. If you feel a significant difference then the earplugs are not inserted correctly. Try to reinsert. If you feel no difference then they are inserted correctly.
How do I remove earplugs without causing discomfort?
When removing your earplugs, move them with rocking slow motions to prevent air suction to cause discomfort. More details in the user manual.
Can earplugs help prevent hearing damage?
No, earplugs can not cause hearing damage. In fact, they are designed to prevent hearing damage.
How do I store earplugs to keep them clean and hygienic?
Each Otifleks earplug comes with a separate carry case inside the box. Put them inside the box whenever you are not using them.
Can earplugs help with ear pain during air travel?
Otifleks Flight Earplugs can help regulate pressure changes on your ear drum and prevent pressure buildup to cause pain.
What should I do if my earplugs are uncomfortable?
If your earplugs are causing discomfort, most likely you are using a size that is too big for you. Reach out to us so we can help.
How do I know if my earplugs are comfortable enough to wear all day?
If when inserted you feel no discomfort and constant pressure, you have the right size earplug. Feel free to use them all day and night.
How do I dispose of earplugs properly?
Otifleks Earplugs and packaging is made from recyclable materials. Use recycle bins for disposal.
What is the difference between foam earplugs and silicone earplugs?
Foam earplugs are expanding earplugs that are perfect for noise reduction but they are not suitable for use in the water. Silicone earplugs are moldable earplugs that can be used for both.
Can earplugs cause earwax buildup?
Simply No. Your earplugs will not cause earwax build-up. Just make sure to clean them regularly.